Global Tech Support
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Part-Time Import/Export Coordinator

Key responsibilities will include:

  • Co-ordinating, administering and tracking collection and shipment of exports, imports and cross trade orders
  • Producing accurate supporting export and import documentation in accordance with international law and internal processes
  • Providing UK Customs clearance instructions to the freight forwarders for all EU and overseas imports
  • Tracking orders and communicating progress accordingly using internal systems, highlighting any changes where necessary
  • Negotiating rates with air-freight & sea-freight forwarders and couriers to get the best service for a competitive price, matching invoices on receipt
  • Working closely alongside Customer Service and Supply Chain on future delivery forecasts, daily delivery bookings and any freight issues
  • Uploading export information to bespoke customer systems
  • Dealing effectively and efficiently with all customer enquires / queries in a professional and courteous manner at all times
  • Controlling all formal documentation and compliance monitoring (licence applications, end user documentation etc)
  • Monitoring and keeping updated with the import and export regulations of all countries within which the Company conducts business
  • Participating in process improvement initiatives

Skills/ Requirements:

  • Import/Export and Shipping experience with experience of export documentation such as Certificates of Origin and EUR1
  • Good working knowledge of Customs / International Trade procedures / Incoterms
  • Demonstrates teamwork and the ability to provide clear instruction to others where applicable
  • Fully conversant with MS Outlook / Excel / Word / PowerPoint
  • Attention to detail
  • Highly organised and efficient in your day to day duties
  • Self-motivated with a proactive attitude
  • Strong communication (both written and verbal) and interpersonal skills
  • Interest and experience in developing and implementing process improvements

Desired abilities/attributes:

Understanding of Letters of Credit.


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